Monday, January 30, 2012

Trip Report from January, 2012: Boardwalk Resort, continued...

Friday 1/13
Nick and I met Robyn and her husband Scott at Disney's Hollywood Studios at opening, and we went right onto Toy Story Midway Mania. Afterwards we met Gail and her husband Joe, and we all rode Rockin Rollercoaster, which is a ride that Nick and I never seek out. We should ride that more often.

We then went over to Tower of Terror. I've never seen lines that long! It was popular that day.

We grabbed a bite at Starring Rolls, always good for a nibble...

and then went on to Star Tours.

Our friends were good luck for us, as we finally got the Podrace scene. We were really getting tired of Hoth. We met up with Ken and Millie outside the ride. Some of the group went off to Epcot, while Ken, Millie, Nick and I rode the Great Movie Ride.

We went back to our room to get ready to go out to Fort Wilderness, for the 4:00pm Hoopty Doo Musical Review. We took a bus to the Magic Kingdom, and a boat to FW. We met up with John and Kandi, and waited to be admitted.

We'd been told to get there a half hour early, yet weren't let in till exactly 4:00pm. We had booked 3rd tier seats, but because the show wasn't even half full, we were seated on the floor, not to far from the stage. This, we thought, was great, a magical start to the evening. But, sadly, no so much. To start, our server, Bob, didn't come around to take a drink order for several minutes. Then acted surly when I asked for salad without dressing for Kandi and myself. Our drinks were never replenished without a great deal of show on our part. Food was a little better. Except dessert. Strawberry Shortcake. If you've seen the show, there is a big song and dance about Strawberry Shortcake. The wait-staff is in it, even. Well, Bob danced off that stage with a shortcake for everyone around us and vanished, never to be seen again. We never got ours! In fact, none of the other staff was seen again. It seemed to me that they were hoping we'd all just eat dessert and go away, and ask for nothing else. Maybe they spend more time with the "evening diners" but we paid the same as the later showing. Trying to move the 4:00 show along just so they could set up early and relax is unacceptable.


Nick was so annoyed, he couldn't enjoy the last portion of the show. And, we are in agreement, the show is just okay. It's a fun show, sure, and, absolutely, our perception of the whole evening is tainted by the poor service, but the overwhelming popularity of it? We just don't get it! The food, especially the chicken, was awesome, but it's the same food next door at Trail's End Buffet, for a fraction of the price and superior service, even for a buffet!

John spoke to a manager afterwards, and we got a resolution to the problem. But we won't go back, and we would never recommend it to anybody; when Trail's End Buffet next door is so much better, with more variety and less costly, and everyone is very friendly there. We do recommend that.

That evening, we went to Downtown Disney, and Nick bought some Vinylmation at D Street, and got a couple of great figures, and even traded with another guest, which cheered him up.

3 comments:

  1. We absolutely love HDD Review, especially the endless sangria :) I'm sorry you had such a horrible experience there, you should write Disney!

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  2. We enjoyed HDD Review for the most part, except we got a 2 person table near where the wait staff entered and exited and were constantly shifting forward in our seats so we didn't get bumped or were food. I did like it but once was enough. I will put the Trail's End Buffet on the to-do list.

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  3. Thanks for the comments! One bad experience won't sour us on Fort Wilderness and all that they have to offer! After all, we have so many super experiences at WDW that I guess it just surprises us when something "off" happens!

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